Are you a driven and customer-focused sales professional looking to take the next step in your career? Greenhous Fleet Services is expanding, and we’re looking for a Sales Account Manager to join our dynamic team at our Stoke site.

To be part of a successful Stellantis Fleet sales team. The expectation will be to deal with customers from a sales perspective and addition to deal with any after sales issues. The role will include supporting the sales and administration team. Targets and SLA’s will be set on an annual basis by the sales manager, and you will be expected to help achieve these targets. Support will be available from the sales manager to help achieve this goal.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Salary: Dependent on experience, will be discussed at interview stage.

Hours: Monday to Friday 9.00 am to 5.00 pm i.e. 37.5 hours per week. 30 minutes for lunch (unpaid).

Key Responsibilities:

• Day to day running of house accounts, speaking with customers and key contacts.

• Online order quoting and processing of new orders through Ebon Dac etc.

• Ensure highest degree of customer satisfaction to achieve customer loyalty.

• Help Retailer to achieve industry-leading standards of customer care and process efficiency.

• To support both the sales and administration teams.

• Arranging delivery of vehicles, liaising with transport and setting up in fleet database.

• Updating Ebdon Dac and conforming to SLA set by lease companies.

Ideally, we are looking for:

• Clean driving licence.

• Computer skills, including experience of operating word processing and database packages, email and internet/ Excel/vlook ups.

• Proven track record in delivering excellent customer service.

• Industry experience in the Customer service area.

• Excellent communication and interpersonal skills, with the ability to build lasting client relationships.

• Ability to work both independently and as part of a collaborative team.

In return we’ll offer:

As a permanent Greenhous employee, you will be entitled to:

• 30 Days Holiday Including 8 Bank Holidays

• Company Sick Pay That Increases With Length Of Service

• Pension With Greenhous Contribution

• Career Development Opportunities

• Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops

• Qualified Mental Health First Aiders

• Free Will Writing Service

• Free Mortgage Advice Service

• Free Eye Tests For VDU Users

• Free Flu jabs if you are ineligible through the NHS

• On-Site Parking (Site Specific)

• Cycle To Work Scheme

• EAP – Employee Assistance Program

Who are we:

Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.

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